Organizational Chart
Servant Leadership — Customers First, Leaders Serve
Servant Leadership Model
Our organizational chart is intentionally inverted. Customers sit at the top because they are who we serve. The frontline team members who interact with customers daily are next, supported by management, with leadership at the foundation. This reflects our belief that leaders exist to serve and support their teams, not the other way around.
Our Customers
2,500+ Families & Businesses Served
The families and businesses we are privileged to serve every day
DB
Delilah Bredeson
BOD Specialist
Customer CareRemote
NT
Nancy Taylor
Claims & Underwriting Specialist
Customer CareRemote
NK
Nikki Kachelmeier
Agency Support Agent
Customer CareRemote
Tara Christenson
Designer
MarketingRemote
AS
Annie Swiers
Director of Marketing
Marketing
CC
Carrie Christenson
MOM
Customer CareLegacy - Detroit Lakes
BS
Becky Seaberg
CFO
LeadershipRemote
SB
Sam Beck
CEO
Leadership
Nick Christenson
Agency Owner & Agent
Owner
Tier Legend
Our Customers
Frontline Team(9)
Specialists & Support(4)
Management(2)
Leadership(2)
Owner(1)